Serving homes and condos across Greensboro, NC(336) 555-0117
Laundry room with water across the floor from an overflowing washing machine
Greensboro, NC

Water Damage Restoration Greensboro Families Can Plan Around

Most water damage in Greensboro starts small: a supply hose under the sink, a toilet that keeps running, a pipe in a crawl space that split overnight. What makes it expensive is time. Our crew gets the water out, dries the structure with measured results and puts the rooms back together.

Call (336) 555-0117 as soon as you see water where it shouldn't be.

Who Owns the Leak

According to Greensboro Water Resources, the City is responsible for leaks up to your property boundary. Anything on the service line past that point, running into your house, is the owner's responsibility. If water is bubbling up in the street or at the meter, that's the City's to fix. If it's coming through your crawl space or a wall, it's ours to help you with.

The City also has a Sanitary Sewer Backup Policy, and its dispatch line takes reports of sewage backing up into homes. Clean-up inside the house still has to happen fast.

The Christmas Freeze of 2022

National Weather Service records show Greensboro dropped to 5°F on the morning of December 24, 2022, the coldest reading there since January 2014. The high that day was only 26°F, a record low maximum for the date. Arctic cold like that splits pipes in crawl spaces and exterior walls, and the leaks often show up only once things thaw.

What a Restoration Job Looks Like

  • Day one: stop the source, extract water, map moisture with meters and a thermal camera, and remove pad, baseboard or drywall that won't dry.
  • Drying days: dehumidifiers and air movers run while we take readings every day.
  • Repair: once readings match dry areas, we rebuild drywall, trim, flooring and paint.

Throughout, you get photos and moisture logs you can share with your insurer.

Older Homes and Historic Districts

Census Bureau 2024 estimates put the median build year of Greensboro homes at 1987, and roughly 40 percent were built before 1980. In College Hill, Dunleath and Fisher Park, the City's three local historic districts, exterior work generally needs a Certificate of Appropriateness. Interior repairs don't, but anything that changes a window or the siding might.

Working With Your Insurance Claim

Adjusters want to see what happened, how wet things were and why materials came out. We photograph each room before work starts, record moisture readings at the same points every day and list each item we remove with the reason. You get copies of all of it, so you're not trying to reconstruct the damage from memory weeks later.

A few things help on your side: write down when you found the water, keep receipts for anything you buy, and hold on to a sample of damaged flooring or a failed hose if it's practical. Call your insurer early, but don't wait for the adjuster before drying starts.

First Steps

Turn the main water valve off. Turn off breakers to wet rooms. Move rugs and furniture off wet floors if it's safe. Take photos.

When you're ready, call (336) 555-0117.

How it works

The process, start to finish

  1. 1

    Share the details

    Call (336) 555-0117 and describe where the water came from and which rooms are affected.

  2. 2

    Schedule the assessment

    We follow up to confirm the details and set an inspection time that works for you.

  3. 3

    Water out, structure dried

    Water is extracted, moisture is measured and the structure is dried before repairs begin.

FAQ

Frequently asked questions

Is the leak in my yard the City's problem?

If it's before your property boundary, yes. Past that point, the service line is yours.

How fast should drying start?

Within a day or two if you can. The longer materials stay wet, the more has to be removed.

Do you work in historic homes?

Yes. We dry plaster and old wood slowly and leave exterior changes for after you've checked whether a Certificate of Appropriateness is needed.

Need the water out and the house dried?

Call and tell us what happened. We'll talk it through and book a visit.